Leveringspolitik
Shipping Policy — Lycarya Store
Last updated: 29 October 2026
Thank you for shopping at Lycarya Store. We are delighted to offer meaningful gifts to customers around the world.
Order Processing
Our products are fulfilled through our trusted fulfilment partner, ShineOn.
Some products are made to order and require production time before they are dispatched. Processing times may vary depending on the product, order volume and seasonal demand.
International Shipping
We offer shipping to selected international destinations, subject to product availability and fulfilment restrictions.
Available delivery destinations, shipping methods and charges are confirmed at checkout.
Estimated Delivery Times
Delivery times vary depending on the product, destination and shipping service selected.
Where available, estimated delivery dates are displayed at checkout or provided in your order confirmation.
Production time is separate from shipping transit time. Delivery estimates are not guaranteed unless expressly stated.
Shipping Costs
Shipping costs are calculated according to the destination, products ordered and available shipping options.
Any applicable shipping charges will be displayed before you complete checkout.
Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email with tracking information where available.
Customs Duties and Import Taxes
Lycarya Store works with international fulfilment partners, and orders are generally dispatched from the United States.
United Kingdom
For orders delivered to the UK with a consignment value of £135 or less, applicable UK VAT is generally accounted for at the point of sale.
For consignments exceeding £135, import VAT, customs duties, and courier handling fees may apply. Where these charges are not prepaid, customers may be required to pay them to the delivery company before receiving their order.
European Union
Orders delivered to EU countries may be subject to import VAT, customs duties and courier handling fees. The amount depends on the destination country, product classification, consignment value and applicable customs rules.
Where import charges are not included at checkout, they may be collected by the delivery company upon import.
Canada
Orders delivered to Canada may be subject to applicable import taxes and customs requirements. Some shipping services may include prepaid import charges, depending on the fulfilment arrangement.
United States
Orders delivered within the United States may be subject to applicable state and local sales taxes, depending on the delivery address and relevant tax requirements.
Important Information
Where import duties, taxes or handling fees are not included in the checkout total, additional charges may be payable before delivery. We aim to make any such potential charges clear before customers place an order.
Please contact support@lycaryastore.com if you have questions about customs charges before ordering.
Nothing in this section limits your statutory consumer rights.
Delayed, Lost or Damaged Orders
If your order is delayed, missing or arrives damaged, please contact our customer support team.
We will investigate the issue with our fulfilment and delivery partners and work towards an appropriate resolution in accordance with your applicable consumer rights.
Incorrect Shipping Information
Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible.
Address changes may not be possible once an order has entered production or has been dispatched.
Contact Us
Lycarya Store
Email: support@lycaryastore.com
Website: https://lycaryastore.com
Nothing in this policy limits your statutory consumer rights.